When payment for services are the responsibility of the client, or a person who has agreed to provide payment, does not pay due amount in a timely manner, collecting agencies may be utilized in collecting unpaid debts. The specific content of the services (diagnosis, progress notes, testing, etc.) is not disclosed. If a debt remains unpaid, it may be reported to credit agencies; the client's report may state the owed amount, the time frame, and the name of the clinic or collection source.
Insurance companies, managed care, and other third- party payers are given information that they request regarding services to the client. Information which may be requested includes type of services, diagnosis, holistic wellness plan, description of impairment, progress therapy and summaries.
Information about clients may be disclosed in consultations with other professionals in order to provide the best possible care. In such cases, the name of the client, or any identifying
information, is not disclosed. Clinical information about the client may be disclosed.